Delivery & Collection Information

All of our standard delivery and click and collect orders are now fulfilled by our teams in our Ireland stores or by our Dublin Warehouse.

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DELIVERY OPTIONS

DELIVERY

What happens if I haven't received my order?

We will always endeavour to resolve any delivery issues as quickly as possible. If you believe your order has been lost, please contact our Customer Service Team with your order reference number within 14 days from your order despatch date. You will need to fill out a denial of receipt form so we can investigate further. No resend or refund will be offered until a full investigation is complete.

Customer Service Live Chat: Click here
Customer Service Email: onlineservices@theperfumeshop.com
Customer Service Phone: 0333 344 2646

Who do you use for delivery?

We use An post to deliver to our customers in Ireland

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