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Dear Friends

We have reopened our warehouse and online ordering is now available, our stores remain closed at this time. Our warehouse teams are working because they are well, they are happy to, and it is safe to do so. For more information on the safety measures we have put in place please click here.


We are currently experiencing a high volume of emails, but we will get back to you as soon as we can. In the meantime, please see our FAQ's page.

We’re expert, we’re passionate, we care

Here at The Perfume Shop, we’re more than a shop. We are a people business. We care about every single customer from their expectations, their desires, their time and money. Whether it’s on our website or in our stores, your experience is very important to us. We want to ensure from start to finish that you feel very considered and you got great value from The Perfume Shop experience. If you have any queries before or after your visit to The Perfume Shop we are here to help. You can do so by going to our Frequently Asked Questions or selecting our methods of contact below:

Tell us about your experience

We're always keen to hear feedback from our customer – good or bad, it helps us to keep delivering the best experience we can! Please leave us a Trustpilot review using the link below:

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