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Our Social Purpose

At The Perfume Shop, we’re working hard behind the scenes so you can have confidence and trust in your perfume choices. We are an inclusive company that cares about our communities, people and planet as much as perfume. Join us on our conscious journey so you can #FeelGoodWhenYouSmellGood.

Our Planet

We’re always exploring new ways to reduce our environmental impact across our business. We’re committed to reducing our greenhouse gas emissions and building a stronger sustainability culture, from how we design, operate, and maintain our stores, warehouse and ScentQuarters, to diverting our waste away from landfills. We promise to be transparent about the changes we’re making and remain committed to leading the way in making a difference.

Our People

We care for our Perfume People, putting their happiness and wellbeing at the heart of what we do. We’re inclusive, respectful, and supportive, and we actively encourage long-term partnerships with our charities and communities. For a company full of talent, passion, and spark we thrive on giving back and providing the best perfume service and expertise.

Our Products

Our customers are at the heart of everything we do, and we pride ourselves on selling high-quality products, giving consumers confidence when shopping with us. Our Perfume People encourage customers to adopt a more sustainable shopping lifestyle and work with our suppliers to increase the number of green choices and initiatives available instore and online.

Scent With Love

With our social purpose pledges, we are committed to raising £1million for our chosen charities by 2026. We have expanded our bottle recycling scheme to all stores as well as giving you a 15% discount on your next purchase when you recycle. Not only that, we’re now working with veritree to plant a tree for every bottle recycled. We’ve switched our energy provider to a zero carbon 100% renewable source, and we are fully committed to delivering even more sustainable products and choices for the future. We’re passionate and excited to be on our Feel Good journey and we’ll be spritzing perfume along the way! With our commitments, we can all “Feel Good When You Smell Good”!

Gill Smith - Managing Director

Our Promise

We're driven by doing good

We'll always put customers first

We promise to support good causes

We promise to focus on what matters most

We'll always make your happiness & wellbeing our priority