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Our Planet

Our planet

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100%

of the electricity purchased to power our stores, warehouse and office is from renewable sources

87%

reduction in emissions (Co2e) from electricity, gas and store deliveries since 2015

38%

reduction in total energy consumption across our stores, warehouse and office since 2015

100%

of our lighting is LED across stores, warehouse, and SQ.

Perfume Samples

Reduce & reuse

We aim to reduce the environmental impact of waste and the associated emissions. In 2022, 82.6% of the waste from our warehouse was recycled and and our target is to reuse, recycle or compost 96% by 2030. Our packaging for online deliveries is made from 80% post-consumer waste and is 100% recyclable.

Mother and Daughter

Going digital

Our stores continue to move towards operating digitally including customer-facing screens and app-based task management for colleagues.

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Energy & Emissions

Since 2015, we've reduced energy consumption across our stores, warehouse, and office by 38%, and cut CO₂e emissions from energy and store deliveries by over 3,000 tonnes (87%) vs 2015. This was achieved through energy efficiency upgrades like LED lighting and switching to 100% renewable electricity from wind, hydro, and solar sources.

Transport & Logistics

We've reduced fuel use for store deliveries by 49%—saving 149,000 litres annually, including 61,000 fewer litres of diesel. We continue to collaborate with our national fleet partner to drive further emissions reductions.