If you are out when Royal Mail try to deliver your item, it may be left with a neighbour. To opt out of this service please click here
If you opt out of this service you will receive a ‘Something for you’ card to collect your order at your local Post Office® For information on collection please click here
If your item isn’t collected within 18 days it will be returned back to us and we will contact you either by phone or email to rearrange delivery or a refund. We will automatically refund your order if no contact is made within 7 working days.