Our perfume experts are still available to offer fun and friendly perfume advice, from the comfort of their home to yours on live video chat. They can tell you the difference between an Eau de Toilette, Eau de Parfum, Aftershave lotion, or cologne, or chat about your favourite scents.

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  • Try Live Advice

    If you're lost for something to buy and want an expert's opinion or have any other perfume related questions, click the 'Live Advice' button at the bottom right of your screen.

  • Ask away!

    Once clicked, you'll be connected to a live video call with one of our perfume experts in a UK store. Don't worry - they won't be able to see you, but please allow us to access your microphone so they can hear what you have to say!

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Over 230 stores across the UK & Ireland

We take our expertise in perfume very seriously. Our amazing sales advisors are the most knowledgable in the perfume industry, proudly boasting the largest number of industry recognised CFSS (Certified Fragrance Sales Specialist) graduates in the UK.

Are you looking for our customer service team?

Our perfume experts are based in store and are therefore unable to answer all of your online questions. If you want to know about an online order, have questions about deliveries, our Rewards Club or your online account, you’ll need to contact our friendly Customer Service Team.