Call An Expert


For peace of mind shopping online

Our in store perfume experts are available for live video chats from the comfort of your own home. Or even out and about with you smart device. Want to get all the latest perfume gossip, or even find out the difference between Eau de Toilette and Eau de Parfum? Talk to us about the products you love with the people who know them best! You can see us live in store, but we can’t see you.

How to explore in store

Look out for ‘Explore in store’ pop up across our website - when the light goes green we’re available to talk perfume. Click the pop - up to connect to one of our in store team members… You’ll be able to see them, but they won’t see you! Receive products advice, recommendations and answers to your questions from our friendly in-store Perfume People.

What our customers think…

Very helpful, knew their stuff. They were very kind mannered.

Trusted Customer

The team were beyond lovely and very helpful. Great service. Thank you.

Trusted Customer

Very innovative and informative… Amazing service! Video call is a brilliant idea!

Trusted Customer

  • Go In Store Employee

    Talk to our experts instore on live video