Accessibility Tool
What is Userway?
UserWay is an accessibility tool that helps make our website easier to use for everyone. It provides a range of helpful features through an on-screen accessibility menu, allowing customers to adjust things like text size, colour contrast and spacing to suit their needs. These options are designed to support people with visual, physical or cognitive impairments, so they can browse and shop on our site more comfortably and independently.
We’ve introduced UserWay to provide additional personalisation options that help more customers access and enjoy our website.
These features are designed to support customers with visual, physical or cognitive impairments, as well as anyone who prefers a more personalised browsing experience.
How do I use userway?
Look for the universal accessibility icon situated in our header and
footer across all pages. Alternatively, if on desktop, the following
shortcuts can be used:
Windows: CTRL + U
MacOS: Control ^ + U
Our accessibility menu lets you customise the website to suit your needs. You can adjust text size and spacing, highlight links, pause animations, hide images, or enable a screen reader for easier navigation. Accessibility profiles are also available to quickly apply settings tailored to you, helping create a more comfortable browsing experience.
What features are available?
Text Size & Spacing Adjustments
Increase text size or adjust spacing to make content easier to read and more comfortable to follow.
Colour Contrast & Colour Filters
Change colour contrast or apply filters to improve visibility and reduce visual strain.
Keyboard Navigation Support
Navigate the website using only a keyboard, without needing a mouse or touch screen.
Dyslexia-Friendly Font Options
Switch to a font designed to improve readability for people with dyslexia.
What else are we doing to improve accessibility?
Continuous Improvement: We regularly review and improve our
accessibility measures to meet evolving customer needs and comply with
regulatory requirements. Dedicated responsibilities have been assigned
across various work streams.
Collaboration: We engage with accessibility experts and
organisations representing individuals with disabilities to continuously
improve our services.
Transparency: We publish an Accessibility Statement on our website
and actively invite customers to share their experiences and feedback.
Read our full Accessibility Statement here.
Accessibility statement
What does this mean for The Perfume Shop?
We believe that all our customers should be able to have an easy and enjoyable experience when they are shopping with us online and offline. By partnering with Userway our online customers will be able to adjust their experience on our website to meet their personal needs. We are delighted that this will help more of our customers to enjoy exploring the world of perfume and find their perfect scent in a more inclusive online shopping experience.
Laura Wilkinson
Online Director