Contact Us

Online Queries

For any query relating to the website or orders placed online please contact Online Customer Services on:
onlineservices@theperfumeshop.com
0800 98 88 660

24th December Christmas Eve 9.00 – 15.00
25th December Christmas Day – CLOSED
26th December Boxing Day – CLOSED
27th December Bank Holiday – CLOSED
28th December 9.00 – 17.00
29th December 9.00 -17.00
30th December 9.00-17.00
31st December New Years Eve – CLOSED
1st January New Years Day – CLOSED
2nd January Bank Holiday – CLOSED
3rd January 9.00- 17.00

Useful Links:
Help & FAQs
Returns & Refunds Policy
Delivery Information

Delivery Queries & Re-deliveries

For any query relating to your delivery or requesting a re-delivery please contact online services on 0800 98 88 660 or email to onlineservices@theperfumeshop.com

Store Queries

For any query relating to purchases made in one of our shops or shop details please contact either the relevant shop directly or Store Customer Services on:
onlineservices@theperfumeshop.com
0800 98 88 660

Customer Service Opening Hours:
24th December Christmas Eve 9.00 – 15.00
25th December Christmas Day – CLOSED
26th December Boxing Day – CLOSED
27th December Bank Holiday – CLOSED
28th December 9.00 – 17.00
29th December 9.00 -17.00
30th December 9.00-17.00
31st December New Years Eve – CLOSED
1st January New Years Day – CLOSED
2nd January Bank Holiday – CLOSED
3rd January 9.00- 17.00

Useful Links:
Store Locator

By Post

The Perfume Shop
Cypress House,
The Gateway Centre,
Coronation Road,
Cressex Business Park,
High Wycombe,
HP12 3SU

Business Enquiries

For any business enquiries please contact us on our local number: 0845 601 1950